Terms and Conditions — Q789 Com
Online Gaming Platform

By accessing or using the Q789 com platform in any way — including browsing, registering, depositing funds or placing a bet — you are confirming that you have read and accepted these Terms and Conditions. Your continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

These Terms apply alongside Q789 com's Privacy Policy and Responsible Gaming Policy, which are incorporated by reference. In the event of any inconsistency between these Terms and specific promotional terms, the specific promotional terms will apply to that promotion only.

To open and use a Q789 com account, you must meet all of the following requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Q789 com is strictly an adult platform and we do not accept registrations from anyone under 18.
• You must be acting on your own behalf and not as a representative, agent or proxy for any other person.
• You must not already hold another active account at Q789 com. Each player is permitted one account only.
• You must not be using the platform in a jurisdiction where online gaming is prohibited under local laws applicable to you.
• You must not be a current employee, contractor or immediate family member of a Q789 com employee involved in platform operations.

Q789 com reserves the right to request age verification documents at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be voided and any remaining balance will be handled in accordance with applicable protocols.

Each player may only hold one account at Q789 com at any given time. Opening duplicate accounts is a breach of these Terms and may result in all accounts being suspended and balances forfeited. If you have accidentally created more than one account, contact our support team immediately.

When registering, you are required to provide accurate, complete and up-to-date information. You are responsible for keeping your account details — including email address, phone number and password — current and accurate. Q789 com is not liable for losses resulting from incorrect account information provided by you.

You are solely responsible for maintaining the confidentiality of your login credentials. Never share your Q789 com username or password with any other person. Any activity that occurs under your account credentials is your responsibility. If you suspect that your account has been accessed without your authorisation , contact Q789 com support immediately via live chat.

Q789 com reserves the right to suspend or close any account that is found to be in breach of these Terms, used for fraudulent purposes, involved in match-fixing or suspicious betting activity, or operated in a way that is detrimental to the integrity of the platform.

All deposits and transactions at Q789 com are processed in Pakistani Rupees (PKR). There is no currency conversion at any stage of the deposit process. The following payment methods are supported for deposits:

• JazzCash — mobile wallet, instant credit to your Q789 com account
• Easypaisa — mobile wallet, instant credit to your Q789 com account
• Raast — interbank instant payment system
• Bank Transfer — all major Pakistani banks supported
• Debit and Credit Cards — subject to your card issuer's policies
• Mobile wallets and other supported digital payment channels

Minimum and maximum deposit amounts are displayed at the time of deposit. Q789 com does not charge fees on deposits, though your payment provider may apply their own charges. You are responsible for checking any charges applied by your bank or wallet provider before initiating a deposit.

Funds deposited at Q789 com must be used for gaming and betting purposes only. Depositing funds solely to take advantage of exchange rates, payment processing windows or any non-gaming purpose is prohibited and may result in account suspension.

All funds deposited must come from a payment method registered in your own name. Q789 com does not accept deposits from third-party accounts. Any deposit traced to an account not held in your name may be reversed and the associated Q789 com account suspended pending investigation.

Withdrawal requests at Q789 com are processed in PKR to the same payment method used for your most recent deposit, where technically possible. This is a standard anti-fraud measure to ensure that funds are returned to their original source.

To submit a withdrawal request, your account must be fully verified. This includes confirming your identity, age and the ownership of your payment method. Unverified accounts may have withdrawal requests placed on hold until verification is completed.

• JazzCash and Easypaisa withdrawals are typically processed within minutes of request approval.
• Bank transfers and Raast withdrawals are processed within the standard banking window, usually same-day to next business day.
• Withdrawal requests submitted during peak periods such as PSL match nights may take slightly longer to process.

Q789 com reserves the right to request supporting documentation before processing large withdrawal amounts. This is a standard security measure and is not an indication of any wrongdoing on your part. Requests for documentation will be communicated to you via your registered contact details.

All bets placed at Q789 com are subject to the specific sport and market rules displayed at the time of betting. By confirming a bet, you accept the odds and conditions presented to you on screen. Bets cannot be cancelled after they have been confirmed, except where Q789 com's specific rules for a given sport or event provide for this.

In-play betting: When betting on live events — such as a PSL match, T20 international or live football fixture — odds are updated in real time. There may be a brief delay between an on-field event and the odds update on the platform. Q789 com reserves the right to void any bet placed after the outcome of that bet has already been determined due to a delay in odds updating.

Cricket and PSL specific rules:

• If a match is abandoned before reaching the minimum overs threshold required for a result under Duckworth-Lewis or equivalent rules, bets will be voided and stakes returned unless specific rules for that market state otherwise.
• Player-specific markets (top run scorer, leading wicket taker) will be settled according to the official scorecard. In the event of a player not taking part in a match for which they were listed, bets on that player will be voided.
• PSL outright markets (winner, top team, final qualifier) remain active unless a team withdraws from the tournament, in which case all bets on that team will be voided.

Q789 com reserves the right to limit the maximum stake accepted on any given market, player or event at its discretion. Limits may vary by sport, event type and individual account history.

Q789 com offers various promotional bonuses including welcome bonuses, reload bonuses, free bets, accumulator insurance and seasonal promotions such as PSL campaign offers. All bonuses are subject to the specific terms stated on the relevant promotion page at the time the bonus is claimed.

General bonus conditions that apply across all Q789 com promotions unless stated otherwise:

• Bonuses are available to verified accounts only. Accounts pending verification are not eligible to claim promotional offers.
• Each promotion is available once per player, per household and per device unless explicitly stated as a recurring offer.
• Bonus funds must meet wagering requirements before they can be converted to withdrawable cash. Wagering requirements and qualifying bet criteria are stated on each individual promotion page.
• Bonus abuse — including but not limited to opening multiple accounts to claim a welcome offer more than once — will result in all bonuses being voided and the account suspended.
• Q789 com reserves the right to withdraw, amend or expire any promotion at any time. Where a bonus has already been credited to an account, the terms in place at the time of crediting apply.

If you have any questions about whether a specific bet qualifies towards a wagering requirement, contact Q789 com support via live chat before placing the bet. Support cannot retroactively count bets placed before seeking clarification.

Q789 com takes responsible gaming seriously. Gaming and sports betting should be an enjoyable form of entertainment — not a way to generate income or recover financial losses. We provide a range of tools to help players manage their activity responsibly:

• Deposit limits: Set daily, weekly or monthly deposit caps directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period.
• Session time alerts: Set reminders that notify you when you have been active on the platform for a chosen duration.
• Self-exclusion: Request a temporary or indefinite break from the platform at any time. During a self-exclusion period, your account will be suspended and you will not be able to deposit, bet or access promotional offers.
• Reality check notifications: Periodic on-screen reminders of your session duration and net gaming position during a session.

If you feel that your gaming activity is becoming a concern — for yourself or someone you know — we encourage you to use these tools immediately. More information is available on our Responsible Gaming page. Remember: gaming is for adults 18 and above, it is a form of entertainment, and you should only ever play with money you can comfortably afford to spend.

The following activities are strictly prohibited on the Q789 com platform. Engaging in any of these will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities:

• Opening more than one account on the platform under any circumstances.
• Providing false, misleading or incomplete information during registration or at any subsequent verification request.
• Using the platform if you are under 18 years of age.
• Attempting to manipulate, interfere with or exploit any technical error, bug or miscalculation in odds or game results.
• Using automated software, bots, scripts or any artificial intelligence tool to place bets or interact with the platform in a manner not available to other players through the standard interface.
• Engaging in, facilitating or communicating match-fixing, spot-fixing or any corruption of sporting events on which bets are accepted at Q789 com.
• Using the platform to conduct money laundering, fraud or any other illegal financial activity.
• Depositing funds from a payment source not registered in your name.
• Harassing, threatening or abusing Q789 com staff or other users in any way.

Q789 com uses automated monitoring systems and manual review processes to detect unusual betting patterns, account activity and payment behaviour. Players found in breach of these conduct standards will have their accounts closed without the right to appeal bonus winnings accrued during the period of prohibited conduct.

Q789 com collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

We collect personal information including your name, date of birth, contact details, payment information and betting history for the purposes of account management, identity verification, fraud prevention and customer support. We do not sell your personal data to third parties for marketing purposes.

Your account data — including deposit and withdrawal history, betting records and communication with our support team — is retained for a minimum period required for record-keeping and compliance purposes. You may request a copy of the personal data we hold about you by contacting our support team.

Q789 com provides its platform on an "as available" basis. While we make every reasonable effort to ensure the platform is accessible and operational at all times, we do not guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control — including third-party payment provider outages, internet connectivity issues or force majeure events — may occasionally affect platform availability.

Q789 com is not liable for:

• Losses resulting from a player's failure to read and understand the specific rules of a bet or market before placing it.
• Losses incurred due to a player sharing their account credentials with another person.
• Financial losses resulting from a player's own decision-making in relation to betting and gaming.
• Delays in payment processing caused by third-party payment providers, including JazzCash, Easypaisa, Raast or banking institutions.
• Technical interruptions outside of Q789 com's direct control that affect the ability to place bets during a live event.

In all cases, Q789 com's maximum liability to any individual player for any single incident shall not exceed the net deposit balance held in that player's account at the time of the incident in question.

Q789 com reserves the right to update, amend or replace these Terms and Conditions at any time. When we make material changes, we will notify registered players via their registered email address or through an in-platform notification. The updated Terms will also always be accessible on this page with the date of last revision clearly shown.

Your continued use of the Q789 com platform following notification of any changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you should cease using the platform and submit a withdrawal request for any remaining balance before closing your account.

If you have any questions about these Terms and Conditions, our support team is available 24/7 via live chat and can be reached by email at [email protected].